|
|
THE SERVICE DIFFERENCE
Because It's What Happens After the Sale that REALLY Counts!!
"When you team with Mattson Technologies, you're getting a full-time partner in Undercarriage
Service. We'll always be just a phone call away and always there to help. We'll work hard
to help you get your jobs done faster, cheaper and more efficiently than ever . . . that's
our promise!"
A Partnership with Mattson Offers You:
STRATEGIC
PARTNERSHIP |
- Over 50 Years of Knowledge & Experience at Your Service to Answer Any
Question or Problem!
- FREE, Direct Access to Mattson Support via our 800 number,
8am to 5pm Monday through Friday, or by Email at any time!
- ONE contact for all your Track Press & Idler Welder Needs . . .
No More Lost Time "Hunting" for Answers or Help!
|
We Are a One-Stop Resource for all Your Needs:
MOST
COMPLETE
RESOURCE |
- Contact Tools, Tool Bars & Holders and Parts for Any Press and Track Model in the Market!
- Replacement Parts for All Types of Idler Build-Up Machines & Presses
- Track Presses, Idler Welders, Lubricators, ReGrousers & More . . .
|
The Benefits of a Real Sales Team:
DEDICATED &
COMPETENT
SALES TEAM |
- Our Sales Team Will Get to Know You and your Business Personally So We Can Always Know the Best Way to Serve You!
- Personalized Service Means You Always Know Who You are Working With and Who to Contact for Your Needs!
- You Are Never Left to Uninformed Receptionists or CS Reps!
|
Time is Money and We Work Fast
FAST RESPONSE,
IMMEDIATE
SHIPPING |
- We Log All Service Calls and Work to Resolve Them Immediately!
- Any Open Service Issues are Answered within 24 Hours . . . Max!
- We Find Parts and Answer Questions on Some of the Oldest, Outdated Machinery in the Market . . . Give Us a Try!
- In-Stock Orders Received by 3pm Central are Shipped Same Day, Guaranteed . . . Emergency Orders Shipped Overnight if Needed!
|
We Stay in Touch and Follow Up . . . Always!
PROACTIVE
FOLLOW UP |
- We Care about What Happens After the Sale, so We Always Follow Up on Every Order to Ensure Safe Arrival, Complete Shipment, and Proper Fit
- If You Find a Problem, We Correct it Immediately . . . That is a Promise!
- We Are Always Interested in Your Feedback and How to Serve You Better
|
See Also:
The PRODUCT DIFFERENCE
The MATTSON DIFFERENCE
|
|
